FAQ's

Yes, you can access Internet through Wi-Fi in the Lounge on your personal computer or mobile device, or use public computers connected to the Internet in the Library.
Internet connection is available 90% of the time during the cruise.

We ask our guests to refrain from smoking in all inside areas at all times. Smoking is only allowed in a specially designated outside area on the Sun Deck.

Unfortunately the technical layout of the ship does not allow for  an elevator. Main stairs however have been reconstructed in a way to make them less steep and more comfortable for walking.

Along with the regular dishes, our standard daily menu also features a vegetarian option. If you have special dietary requirements (vegan, low salt, no pork, etc.) please make sure to send them to us. Our Chef and Maître D will follow your personal diet and will serve the food you are used to.

The ship features small but modern basic medical facilities, staffed by a doctor who accompanies the ship at all the times. These facilities are equipped to provide medical care for illness or accidents that may arise during the cruise. They are not intended to provide ongoing medical treatment for pre-existing conditions. We suggest you bring adequate supplies of prescription medications and other health related items.

You can make local or long distance international calls directly from your room. If you would like to send a mail or a post card, our staff will be pleased to supply a stamp and assist in sending mail at the nearest port of call.

During the cruise all extra expenses will be charged to your personal on board account which shall be cleared on the last day of the cruise.

We do accept all types of credit cards, including Visa, Master Card, Circus, and American Express.

During the day, comfortable & casual attire is appropriate. The evenings are smart casual (e.g. a shirt and trousers for gentlemen and a skirt and blouse for ladies). There will be Welcome and Farewell dinners so you may like to bring something a little dressier for these events; gentlemen may wish to wear a jacket and tie and ladies a dress. No black tie is necessary.

If your relative will celebrate a special date during the cruise, our staff will be pleased to deliver champagne/flowers/a post card to their room or make other special arrangements.

Main language is English.

Included in the cruise price are all shore excursions in small towns with a group of maximum 25 people (GOLD) or 18  (PLATINUM) accompanied by an English speaking guide. Excursions in Moscow and St. Petersburg, as well as airport transfers can be ordered extra.